Flat screen and home theater are HOT in today's market. Advance your career while this opportunity exists. Learn from experts in the field who are already making their living doing this kind of work. The Multimedia Systems Technician curricula was written by professionals in the service and manufacturing industries … experienced in today’s needs.

MST is a very specialized Journeyman-level certification for those technicians involved with In Home Service (IHS).

• Covers applicable electronic theory.

• Practical technology and Customer Service areas.

• Deals with those problems that arise from the networking of many peripheral devices with flat screen and Home Theatre installations.

• This certification is very broad, and deals with electronics as they are today.

more info about Multimedia Systems Technician

Study material for Multimedia Systems Technician:
Learning Course Printed Tutorial
Prep Course w/Exam Voucher

Certification can be your ticket to a better career, as it represents the difference between someone who merely SAYS they are a technician, and someone who really IS a technician. Many government and private organizations require certification as a qualification for their positions, so taking and passing one or more of the exams generally makes you more employable.

The Associate Level CET exam serves as a starting point. It is the basic electronics portion of the full-credit CET exam, and requires a score of 75% or better to pass.

This multiple choice test covers basic electronics, math, DC and AC circuits, transistors and troubleshooting. Upon passing the test an associate CET will receive a wall certificate valid for four years

more info about Associate Level Certified Electronics Technician

Study material for Certified Electronics Technician:
CET Study Guides & Practice Tests
CET Prep Course w/Study Guide and Exam Voucher
CET Prep Course Virtual Classroom w/ Study Material & Exam Voucher

The Certified Service Manager certification (CSM) was developed by NESDA to provide a means to verify the knowledge needed to manage a modern service business. CSM certification is also one requirement of the CSC (Certified Service Center) program.

A manager who passes a written test based on his or her knowledge of profitable business operations and who has the required experience may become a "CSM" (Certified Service Manager).

Although the CSM exam is not easy, service center managers will already have much of the knowledge needed just from the daily experience of operating a service business, as well as just plain "common sense."

The test is approximately 50% general information (laws, regulations, customer and employee relations, etc.), and 50% financial management. Service managers often have the most difficulty with the financial section, since there are a number of formulas to learn and utilize. All of the necessary formulas are included in the CSM Study Guide (see information below on how to purchase), as well as examples of how they are used.

Areas covered are business types, quality systems, bankruptcy laws, warranties and risk of liability, employee relations and pay systems, employment laws, subcontractors, interviewing job applicants, and financial management.

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Study material for Certified Service Manager:
CSM Study Guide

Whether you are a technician or a business owner or both, you sell knowledge and performance. NASTeC certification recognizes that repairing modern, sophisticated appliances requires professional skills and constant learning.

NASTeC certification lets you show your customers and manufacturers that you offer superior knowledge and performance. It is the highest level of professional recognition in the appliance service industry.

Get the respect and career growth you deserve. Prove that you are the skilled professional you know you are. NASTeC certification is the highest level of professional recognition in the appliance service industry.

more info about Appliance Service Technician certification

Study material for Appliance Service Technician:
NASTeC Self-exam and Study Guide and additional books

The mission of the Certified Service Center program is to encourage professionalism within the service industry and to publicly identify those service facilities that strive to provide honest, competent and professional service. The program is designed to provide positive service experiences to all consumers. The Certified Service Center designation is presented to those service facilities that provide a level of service professionalism that meets or exceeds the high levels established by the requirements of this certification.

The Certified Service Center program is designed as a tool to help consumers find quality service centers; to help electronics and appliance manufacturers select service centers for "in warranty" repairs; and to provide an industry wide standard for professional service firms that desire to offer outstanding customer service.

Certified Service Center (CSC) status places your business in the elite network of service centers that consumers turn to for quality assurance.  Your business will be listed in the CSC directory  - to be distributed to industry and consumers, as well as being listed on Consortium Members web sites.  Also, you will receive a framed certificate validating your CSC status.  And you will receive graphics and be able to display the CSC logo, which you may also use in your promotional literature and signage.

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