NESDA News Releases

 

NESDA Welcomes Indusys Technology, Inc. As Corporate Member

(Fort Worth, TX) -- Indusys Technology, Inc. (ITI), the world leader of services and support for high tech equipment and products companies, has joined NESDA, the National Electronics Service Dealers Association, as a Corporate Member.

Richard Otsuka, VP of Sales for ITI, made a presentation to the NESDA Board of Directors during the January NESDA Board meeting, announcing that ITI would like to partner with the NESDA service network.

ITI has used independent contractors before, but is now interested in using independent NESDA professionals to service Vizio products under warranty.

“This could be a win for independent service, and will offer an opportunity for some of our members,” stated Dave Thomas CSM/MST, NESDA President. “We realize that doing service work for this company will not be a fit for some business models, but we believe it will provide additional options for other members who pursue this type of business.”

NESDA is the premiere organization for professional servicers in the United States. For more information on NESDA, please visit the NESDA website at www.nesda.com.

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NESDA Rejects TTE (RCA) Service Concept

WEBWIRE – Wednesday, July 01, 2009

(Fort Worth, TX) -- In response to a new service model put forth by TTE (the manufacturer of RCA televisions), NESDA (the National Electronics Service Dealers Association) has sent a reply back to TTE Executives rejecting their program, citing philosophical differences and concern for consumer satisfaction.

“Respectfully, I must inform you that the DEX concept of consumer service totally conflicts with the ideals and principles of NESDA and its membership. We are appalled that TTE has adopted this service delivery model and feel strongly that American consumers who chose to buy RCA branded products will be ill-served by the American Systems/OnForce Service Program.” Sent in a letter by Dave Thomas, CSM/MST, NESDA President.

About NESDA: NESDA is the premiere association in the consumer electronics service industry, offering the best benefits programs ROI for its members in the product service industry through value-added services that reduce a servicer’s cost of doing business and offer the opportunity to network with other similar businesses, product manufacturers, distributors, and warranty companies. For more information on NESDA and NESDA membership, visit the NESDA website at www.NESDA.com.

About TTE Technology: TTE Technology markets televisions in the United States under the RCA brand. www.RCA.com.

About DEX: As a provider of supply chain solutions since 1980, DEX offers a variety of forward and reverse logistics programs for high-tech industries. www.DEX.com

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NESDA Members Offer Service Help for TV Repair, Digital Television Transition Via New Consumer Web Service Portal

WEBWIRE – Monday, June 08, 2009

(Fort Worth, TX) – The 800-plus servicer members of the National Electronics Service Dealers Association are ready to help consumers locate quality television repair service via a new online service locator website.

To locate a NESDA member servicer in your area, visit the new NESDA service locator website at www.TVRepairPros.com. Consumers may search for a servicer by ZIP code or state, and can request a service call through the system. The site also offers Television Repair Tips, an Extended Warranty FAQ, and contact information for consumer electronics manufacturers and warranty companies.

Many members of NESDA also provide professional installation and service for big screen and HDTV television.

“As the Digital TV Transition approaches, consumers may need professional help to be sure they will still be able to access their favorite news and entertainment programming,” said Mack Blakely, Executive Director of NESDA. “If you are in need of assistance, a NESDA member business is your best resource for knowledgeable, pro-level service.”

Additional consumer information about the digital TV transition is available at www.tvrepairpros.com/digital-tv-transition-2009.htm

 

For more information, contact: Mack Blakely, NESDA Executive Director, NESDA, 817-921-9061 ext. 110; mack@nesda.com.